01 / HOW WE HELP
Clear answers.
No extra noise.
Send us the email linked to your account, a short description of the issue and any relevant match or tournament details. Never include your password.
Account and access
Help with login, verification, account details and session security.
Tournament support
Questions about registration, eligibility, schedules, results and prizes.
Community reports
Report conduct, communication or fair-play concerns with useful context.
02 / RESPONSE GUIDE
What happens
after you write.
Every request is reviewed by the support team and routed to the right area.
Initial reviewMost requests receive an initial response within two business days.
One thread per issueReply to the same email thread so your context stays together.
Protect your accountThfiv support will never ask for your password or full payment details.
DIRECT SUPPORT
Talk to the team.
Email is the official support channel for Thfiv.